PROCESS MINING: A NEW ANALYTICAL TOOL FOR PERFORMANCE AUDITORS
by Ricardo Rocha, Auditor at the Court of Accounts, State of Bahia, Brazil
In recent years, many technological innovations have offered performance auditors new opportunities to expand the range of data analysis they can perform and increase the value and insight they can provide to their clients. Process mining is one of these innovations. By using this new analytical technique, performance auditors can gain a better understanding of where process weaknesses and inefficiencies exist, and formulate targeted recommendations that will help public sector organizations in redesigning and optimizing their business operations.
This article presents an overview of process mining and explains how this technology can be used in planning and conducting performance audits in the public sector.Read the Article